Legal Information
Legal information
Last updated: 2026-06-18
At Mowello, safety and quality are key parts of our business. Our products are designed to meet applicable requirements and standards in the EU/EEA.
Use of the product
The Mowello ankle support is a textile product that provides adjustable support around the ankle during exercise and in everyday life.
The product is not a medical device and is not intended to diagnose, treat, or cure injuries or diseases. If you have an injury or persistent pain, you should consult a doctor or physical therapist.
Usage and liability
For safe use, it is important that the product is used as intended and in accordance with the accompanying instructions for use.
Improper use, modifications to the product, or use contrary to the instructions are at the user's own risk.
Lewigu AB, our suppliers, and our retailers are not liable for any damages, personal injuries, or consequential losses resulting from:
- Improper use
- Unauthorized modifications to the product
- Lack of maintenance
- Use contrary to the instructions for use
If you experience discomfort, numbness, or increased pain during use, discontinue use and contact a healthcare professional.
Local laws and regulations
If the product is used outside of Norway, the customer is responsible for complying with local laws, regulations, and any safety requirements in the respective country.
Complaints
As a consumer, you have the right to file a complaint under the Consumer Purchases Act. If you discover a defect in the product, or have questions about complaints or product safety, you are welcome to contact us.
In addition, we offer you a 90-day money-back guarantee.
Contact information
Mowello
Company: Lewigu AB
Org. no: 559516-0499
Address: Smedkullen 5B, 423 49 Torslanda, Sweden
E-mail: info@mowello.no