Privacy Policy

Privacy Policy

Last updated: 2026-06-18

At Mowello, we care about your privacy and process your personal data in accordance with applicable data protection legislation, including the GDPR.

1. What personal data we collect

We may collect the following information when you shop with us or use our website:

  • Contact information (name, address, email address, and phone number)
  • Order and payment information
  • Delivery information
  • Technical information (IP address, device, browser, and cookies)
  • Customer service inquiries and communication
  • Information you provide when signing up for newsletters or campaigns

2. Purpose of processing and legal basis

We process your personal data to:

  • Handle orders, payments, and deliveries (performance of contract)
  • Provide customer support and handle complaints (performance of contract and legitimate interest)
  • Send offers, newsletters, and marketing (consent)
  • Improve our website, services, and security (legitimate interest)
  • Comply with legal obligations, such as accounting laws and consumer legislation (legal obligation)

3. Storage and security

We use secure systems and implement appropriate technical and organizational measures to protect your personal data.

Personal data is stored only as long as necessary to fulfill the purpose of the processing, comply with legal requirements, or handle ongoing customer cases.

4. Sharing of personal data

We only share your personal data with third parties when necessary to operate our business, for example:

  • Payment providers
  • Shipping and logistics partners
  • IT and platform providers (e.g., Shopify)
  • Public authorities when required by law

If personal data is transferred outside the EU/EEA, we ensure that appropriate safeguards are used in accordance with the GDPR, such as standard data protection clauses.

5. Cookies

We use cookies and similar technologies to improve user experience, analyze traffic, and personalize marketing. You can read more in our cookie policy.

6. Your rights

You have the right to:

  • Obtain information about what personal data we process
  • Request correction of incorrect data
  • Request deletion of your personal data
  • Object to certain types of processing
  • Request restriction of processing
  • Request data portability
  • Withdraw consent for marketing at any time
  • File a complaint with the Norwegian Data Protection Authority (Datatilsynet)

7. Children's privacy

We do not knowingly collect personal data from individuals under the age of 16.

8. Contact information

If you have questions about our privacy policy or the processing of personal data, you are welcome to contact us:

Mowello
Company: Lewigu AB
Org. no: 559516-0499
Address: Smedkullen 5B, 423 49 Torslanda, Sweden
Email: info@mowello.no