Privacy policy

Privacy Policy

Last updated: 2026-06-18

At Mowello, we are committed to protecting your privacy and process your personal data in accordance with applicable privacy legislation.

1. Personal Data We Collect

We may collect the following information when you shop with us or use our website:

  • Contact information (name, address, email address, and phone number)
  • Order and payment information
  • Delivery information
  • Technical information (IP address, device, browser, and cookies)
  • Customer service inquiries and communications
  • Information you provide when signing up for newsletters or promotions

2. Purpose and Legal Basis

We process your personal data to:

  • Handle orders, payments, and deliveries (performance of contract)
  • Provide customer support and handle complaints (performance of contract and legitimate interests)
  • Send offers, newsletters, and marketing (consent)
  • Improve our website, services, and security (legitimate interests)
  • Fulfill legal obligations under applicable law (legal obligation)

3. Storage and Security

We use secure systems and implement appropriate technical and organizational measures to protect your personal data.

Personal data is only stored as long as necessary to fulfill the purpose of processing, comply with legal requirements, or handle ongoing customer matters.

4. Sharing Personal Data

We only share your personal data with third parties when necessary to run our business, for example:

  • Payment providers
  • Shipping and logistics partners
  • IT and platform providers (e.g., Shopify)
  • Government authorities when required by law

If personal data is transferred outside of the EU/EEA, we ensure that appropriate safeguards are in place, such as standard contractual clauses.

5. Cookies

We use cookies and similar technology to improve the user experience, analyze traffic, and personalize marketing.

6. Your Rights

You have the right to:

  • Receive information about what personal data we process
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Object to certain forms of processing
  • Request restriction of processing
  • Request data portability
  • Withdraw consent to marketing at any time
  • File a complaint with the relevant data protection authority

7. Children's Privacy

We do not knowingly collect personal data from persons under the age of 16.

8. Contact

If you have questions about our privacy policy or the processing of personal data, please contact us:

Mowello
Company: Lewigu AB
Reg. no: 559516-0499
Address: Smedkullen 5B, 423 49 Torslanda, Sweden
Email: info@mowello.no